Yes. VanGo Rentals offers convenient one-way and relocation rentals between selected locations. Availability depends on your route and vehicle type — please check with our team for options and pricing.
Yes. We provide pick-up and drop-off services within our operating regions by prior arrangement. Additional charges may apply depending on distance and timing.
Cancellations made more than 7 days before the hire start date receive a full refund. Cancellations within 7 days may incur a cancellation fee, and no-shows or same-day cancellations may be charged in full. Please refer to your booking confirmation for exact terms.
A full and valid driver’s licence is required. International drivers must present a licence in English or provide an approved translation or International Driving Permit (IDP).
Drivers must be at least 21 years old and hold a full licence. Drivers under 25 may be subject to a young driver surcharge.
Yes. The minimum hire period is typically 48 hours. Longer minimums may apply during peak seasons or for specific vehicle types.
You may return the vehicle earlier; however, no refund is given for unused days once the rental has commenced.
Please contact us before your original return date. Extensions are subject to vehicle availability and additional rental charges.
Yes. All VanGo Rentals vehicles are modern, well-maintained, and equipped with air conditioning for your comfort.
Yes. A refundable security bond (held on your credit card) is required at the start of the rental. The bond amount depends on the insurance cover selected.
No. Up to two additional drivers can be added at no extra cost, provided they meet our age and licence requirements.
All vehicles are covered by 24/7 roadside assistance throughout New Zealand. If a mechanical issue occurs, contact our support team immediately for help or vehicle replacement.
Yes, VanGo Rentals vehicles can travel on the Interislander or Bluebridge ferry between the North and South Islands. Please advise us in advance so we can ensure appropriate cover and documentation.
Yes. We offer luggage trailers, cycle trailers, and other accessories to make your journey easier. Add these to your booking or ask our team for availability and rates.
